Terms of Service

Terms of Service
ZeroMarkup E-Bikes

1. Use of the Website
By accessing and using the ZeroMarkup E-Bikes website, you agree to comply with these Terms of Service. You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your devices.

You agree to provide accurate and complete information when creating an account and using our website. Any unauthorized, illegal, or fraudulent use of the website is strictly prohibited.

All content, including text, images, and videos, available on our website is the property of ZeroMarkup E-Bikes and may not be copied, distributed, or used without explicit written permission.

2. Products and Orders
All products listed on our website, including batteries and e-bike conversion kits, are subject to availability. We reserve the right to refuse or cancel any order at our discretion.

Prices are subject to change without prior notice. Any promotional offers or discounts are limited-time and may be withdrawn at any time.

If your product is damaged upon arrival, please contact us for assistance.

3. Shipping and Delivery
We strive to process and ship all orders promptly. However, delivery times may vary based on location and external factors beyond our control.

ZeroMarkup E-Bikes is not responsible for shipping delays caused by carriers, customs processing, or unforeseen circumstances.

Shipping costs are calculated at checkout and are the responsibility of the customer. International orders may be subject to additional customs fees and import duties, which are the sole responsibility of the buyer.

4. Intellectual Property
All content on this website, including but not limited to text, images, logos, and product descriptions, is the intellectual property of ZeroMarkup E-Bikes and is protected by copyright laws. Unauthorized reproduction, distribution, or transmission of any content is strictly prohibited.

5. Limitation of Liability
ZeroMarkup E-Bikes shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.

E-bike conversions and batteries involve inherent risks, including but not limited to injury, accidents, and mechanical failures. By purchasing and using our products, you assume full responsibility for any risks associated with their use.

We strongly recommend the use of proper safety equipment, including but not limited to helmets and protective gear, when operating an e-bike. Customers must ensure compliance with all applicable laws and regulations regarding e-bike usage in their region.

6. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Australia and the United Kingdom.

ZeroMarkup E-Bikes products are designed for off-road use only and are not intended for use on public roads unless in compliance with local regulations. We recommend using pedal assist with speed limits set to 25 km/h in accordance with legal requirements.

You agree to comply with all local, state, and federal laws regarding e-bike operation, including but not limited to speed restrictions, helmet requirements, and road usage regulations.

7. Battery Safety
Customers must not use damaged or overheated batteries or chargers, as doing so may result in fire hazards or explosions.

ZeroMarkup E-Bikes is not liable for any damages or injuries resulting from improper use of batteries or chargers. It is the customer's responsibility to ensure proper handling, storage, and maintenance of battery products.

8. Changes to Terms
ZeroMarkup E-Bikes reserves the right to update or modify these Terms of Service at any time without prior notice.

Continued use of our website and products following any changes constitutes acceptance of the updated Terms.

For any inquiries regarding these Terms of Service, please contact our support team through our website.